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  Terms Of Service

Shipping Origin:
Atlanta, GA, USA
Lead Time 1-12 weeks

Opening Order:
Minimum $400, Payment with Visa, Mastercard, American Express, Prepaid  

Minimum of $200

Net 30:
Will be granted upon satisfying Wild Olive Company credit requirements.

Authorization required in writing by Wild Olive Customer Service Dept.

Returns / Claims must be made in writing within four business days of receiving the merchandise. The customer will be responsible for freight, and a restocking fee of 25%. Refused shipments for an order which has not been cancelled in writing via registered letter to Wild Olive Company, will be charged all freight costs in both directions, and will be subjected to a 25% restocking fee.

Cancellation Policy:
A 30% cancellation fee is enforced when orders are placed and manufactured for clients in good time. (Subject to quantities ordered) Wild Olive Company LLC is responsible for decisions made on client orders specifically pre-manufactured. 

Late Payment:
A service charge of 2.0% will apply to all late invoices. The customer will be responsible for all legal costs in regard to collecting outstanding monies that are due to Wild Olive Company, LLC.

All damages must be reported to Wild Olive Company within four working days of receipt of the merchandise. Please keep all packing materials and boxes as you received them.

Special Orders:
If your special order is not in stock, the requested items may take 6-12 weeks to be delivered. Please discuss your requirements with a Wild Olive Company sales representative.

Prices Wholesale / Suggested Retail:
All prices are wholesale in US Dollars, suggested retail mark-up is 2.0 x the regular wholesale price, though many retailers will mark up 2.25+. Prices can change at any given time due to currency fluctuations, though you will be immediately notified of this.

Drop Shipments:
We perform many drop shipments for our esteemed retailers at no extra charge. Wild Olive Company will NOT contact your drop ship recipient, invoices will be sent directly to 'You', the company who requested the drop shipment - Rest assured, your client will NOT see any paperwork from Wild Olive Company.

Back Orders:
Items on backorder will be shipped to you as they become available, if you wish to cancel your back order, please speak directly with a sales representative.

Freight prices are NOT as high as you may think. We receive generous discounts from many freight companies; you will be surprised to learn how inexpensive your freight will actually be – Quotes are available by request. You may also use your own company shipper account at no extra charge.

Wild Olive Company LLC will only sell products to retailers and interior designers who promote and sell our products with good intent. Wild Olive Company will by no means sell directly to the general public. We will do our utmost to keep your account exclusive in your area, though we ask that you continue to order from us in order to maintain this status.